Personal Data and Cookies Charter
Welcome to the Website elf.sg
The Personal Data and Cookies Charter (hereinafter “Charter”) aims to inform you about your rights that you can exercise regarding the processing of your data and describes the measures that we take to protect these data.
TotalEnergies Marketing Asia Pacific Middle East Pte. Ltd. is the « data controller » with responsibility for personal data processing on the Website elf.sg. These processing operations are carried out in accordance with the applicable law.
1. Purpose of processing, legal basis, the period of storage and types of data collected
When visiting the Website elf.sg, you may need to provide us with personal data.
| Purposes | Categories of personal data | Legal basis | Retention period |
|---|---|---|---|
| Respond to requests for information | Identification data (first name, last name, email, contact number) |
The processing of your data is based on our legitimate interest. |
12 months |
2. Recipients of the data
In order to process your personal data according to the Charter, your personal data may be communicated to one or more of the data controller's departments or to TotalEnergies company subsidiaries and one or more partners, independent distributors or subcontractors:
If you leave a comment intended to be posted online, we may be required to publish some of your personal data on the Website elf.sg. Given the characteristics of the internet, namely the unrestricted capture of published data and the fact that it is difficult, or even impossible, to control how third parties can use these data, we recommend you not mention your personal data and we inform you that you can object to this publication by contacting us at the address mentioned below.
3. Data security and confidentiality
The data controller takes appropriate steps to preserve the security and confidentiality of your personal data, including to prevent them from being distorted, damaged or disclosed to unauthorized third parties.
4. Cookies management
A cookie is a file which enables a website to save information relating to your computer’s browsing of the Website elf.sg to make your visits to the website smoother.
Cookies are text files that are stored on your computer's browser. They allow access to various information about you. Some of them belong to the publisher of the Website elf.sg (First party) and some to third parties.
The table below details each cookie.
We enable cookies once you have given your consent, except for technical cookies that are necessary to provide the service you request on the Website elf.sg.
| Categories of cookies and trackers | Name of the cookies and trackers | Objectives of the cookies and trackers | Editor | Retention period of the cookies and trackers |
|---|---|---|---|---|
| Technical and functional | CONSENTMGR | GDPR consent choices, used by Drupal. | Tealium | 13 months |
| Technical and functional | _cc_id | Target advertising. | Lotame | 9 months |
| Social networks | _fbp | Allows the display of advertising products | Meta | 90 days |
| Social networks | AEC | Ensure that requests within a browsing session are made by the user, and not by other sites. | Alphabet | 6 months |
| Statistics | atidvisitor | Analysis of traffic on the website. | AT Internet | Up to 6 months |
| Statistics | atuserid | Analysis of traffic on the website. | AT Internet | Up to 6 months |
| Social networks | c_user | Used to verify Facebook account and determine when the user is logged in. | Meta | 12 months |
| Technical and functional | cf_clearance | Proof of challenge passed. It is used to no longer issue a challenge if present. | CloudFlare | 13 months |
| Social networks | CONSENT | Store a user’s state regarding their cookies choices. | Alphabet | 24 months |
| Social networks | datr | Used to identify trusted browsers where the user have logged in to Facebook before. | Meta | 400 days |
| Social networks | DSID | Used to identify a signed-in user on non-Google sites. | Alphabet | 2 weeks |
| Technical and functional | fpestid | Analysis of traffic on the website. | ShareThis | 13 months |
| Social networks | HSID | Used to authenticate users help ensure that only the actual owner of an account can access that account. | Alphabet | 24 months |
| Social networks | IDE | Used to show Google ads on non-Google sites. | Alphabet | 24 months |
| Social networks | NID | Google preferences | Alphabet | 6 months |
| Social networks | oo | Used to help Facebook users opt out of seeing ads from Meta based on activity on third-party websites. | Meta | 400 days |
| Social networks | pm_sess | Ensure that requests within a browsing session are made by the user, and not by other sites. | Alphabet | 30 minutes |
| Social networks | PREF | YouTube preferences | Alphabet | 8 months |
| Social networks | SID | Used to authenticate users help ensure that only the actual owner of an account can access that account. | Alphabet | 24 months |
| Social networks | SOCS | Store a user’s state regarding their cookies choices. | Alphabet | 13 months |
| Technical and functional | ssm_au_c | Used to identify trusted web traffic. | CloudFlare | When the browsing session ends |
| Technical and functional | utag_main | Used by the Tealium Tag Manager | Tealium | 12 months |
| Social networks | VISITOR_INFO1_LIVE | Used by YouTube to detect and resolve problems with the service. | Alphabet | 6 months |
| Social networks | xs | Used to verify Facebook account and determine when the user is logged in. | Meta | 12 months |
| Social networks | YEC | Used by YouTube to detect and resolve problems with the service. | Alphabet | 13 months |
| Social networks | YSC | Ensure that requests within a browsing session are made by the user, and not by other sites. | Alphabet | When the browsing session ends |
How to withdraw your consent?
On your first connection to the Website elf.sg, you will be asked to give your consent to the use of non-essentials cookies and/or to make setting. If you subsequently wish to change your choices, you can manage your cookies by going to the section at the bottom of the page of our site or application or via a reminder button called “cookies”.
To delete cookies already stored, please refer to the procedure provided by your operating system (Windows, OS X, etc.).
5. Your rights / Contact
In accordance with the current regulations, you have the right to access and correct your data and to give post-mortem instructions. Regarding processing based on our legitimate interest, you have also the right to delete your data, to object to processing and you can request a restriction of processing.
To exercise your rights and question us about your personal data processing, you can contact:
Communication Department
[email protected]
182 Cecil Street, #27-01 Frasers Tower,
Singapore 069547
If you feel, after contacting us, that your rights have not been respected, you can lodge a complaint with the competent supervisory authority.